Shipping policy
Processing Times
All orders are processed within 2–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
Domestic Shipping
We offer standard shipping across the United States.
- Standard shipping usually takes 3–7 business days.
- Shipping rates are calculated at checkout based on your order size, weight, and delivery address.
International Shipping
We currently offer international shipping to select countries.
- Shipping rates and delivery times vary by destination and will be calculated at checkout.
- Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Order Tracking
Once your order has shipped, you will receive an email notification with a tracking number. Please allow 48 hours for tracking information to become available.
Delays
While we make every effort to ensure timely delivery, please note that shipping delays can occur due to factors beyond our control such as weather, carrier delays, or holiday demand.
Questions
If you have any questions about your order status or shipping, please contact us at info@thecasmeraco.com.